Shipping Information
At Heart Fortune your satisfaction is our top priority.
If you have any questions about placing an order with us, please contact our Customer Service Team at +1 (816) 873-4492 support@heartfortune.com, 8am – 4:30pm, CST., Monday to Friday.
Where do you ship to?
We ship orders to all 50 states, U.S. Protectorates/Territories except Puerto Rico.
What carrier will you use to ship my order?
We use FedEx Ground. Orders shipping to a P.O. Box will be shipped via FedEx Smart Post. With FedEx Smart Post, your package will be delivered to your local city post office via FedEx and turned over to USPS for final delivery.
Tracking my order
When your order is shipped, you will receive a confirmation email with shipment details and a tracking number.
Usually items are shipped with a delivery time frame of 2 – 5 days. Please note that shipping and delivery times stated are business days and do not include weekends or holidays.